As all Pix GSM Blue users should now be aware we are no longer able to service Pix Blue GSM users due to new operator restrictions placed on MVNO's such as Pix, which disallows reselling of wireless services that directly compete against the operator. We apologize for this issue however please be aware that it is out of our hands as we depended on the operator network to provide our customers GSM services.
We are currently working on a solution for GSM, however in the meantime many customers have been able to switch to our new BETA Pix Silver CDMA-V service with unlocked modern devices such as iPhone 6s, 7, 8 or late generation Samsung galaxy android devices being able to operate on the more powerful CDMA-V frequency. Pix Silver operates on the Nation's largest network, and is fully HD compatible for a higher quality experience than Pix Blue delivered. If you are a GSM Blue user we will no longer be able to service your account or provide Top ups.
If you wish to port out and keep your number your accounts have been placed on auto-port so verification is completed automatically on our end to quickly assist in getting your accounts ported elsewhere quickly.
If you would like to apply for Pix Silver Beta, please send us a message at this LINK https://help.pixwireless.com/hc/en-us/requests/new with your Name, E-mail address, Pix Telephone number, and Device serial number. We will follow up with you quickly and make the switch if possible. We'll send you a free SIM and give you one free month of service to try it out. We would also happily switch you to Pix Yellow (Sprint HD) if you have a compatible device.
At Pix we are constantly developing evolving products in the quickly changing wireless landscape. We have some exciting products on the horizon and we'll keep you posted on all developments. Please reach out to us with any questions and we'll do our best to assist you.